Contacts

Cryptomat Contacts

Operating Hours

Support operators are available daily from 10:00 to 22:00.

The average response time is 5–15 minutes.

Automated exchanges operate 24/7.

 

Customer Support

• Telegram: Telegram Support

• Email: [email protected]

Tip: When contacting us via email or Telegram, please provide your order ID right away — this will significantly speed up the resolution of your issue.

⚠️ Security Guidelines

Stay vigilant! There are many scammers on Telegram creating fake accounts.

• Access our Telegram exclusively via the buttons and links on our website.

• Our operators never message first and never offer exchanges in private messages.

• We do not provide payment details in messengers.

• All transactions are created, confirmed, and paid for strictly through the official cryptomat.cc website interface.